Privacy Policy

Overview

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our online and offline Services. It applies to all users worldwide. By accessing or using our Services, you consent to the data practices described herein. Our commitment is to handle your data responsibly and transparently.

Data Collected Directly from You

We collect personal details you provide when registering, purchasing, or contacting us—such as name, email, phone number, and payment information. Additional information may include company name, job title, and preferences you specify. You may also submit feedback or survey responses voluntarily. We do not solicit or store sensitive data like health or biometric identifiers.

Automated Data Collection

We use cookies, pixels, server logs, and SDKs to automatically gather technical information: IP address, device type, operating system, browser version, and pages visited. This data helps optimize site performance, diagnose technical issues, and prevent fraudulent activity. Advertising cookies may be used for remarketing purposes, subject to your consent. You can manage cookie preferences through our cookie management tool.

Use of Personal Information

Your data is used to deliver and enhance our Services, process transactions, send updates, and provide tailored recommendations. We may send promotional offers if you have opted in, with clear opt-out options in each email. Support inquiries may be recorded to improve service quality. Aggregated and anonymized data is used for reporting and market analysis.

Processing Legal Grounds

Processing is conducted based on user consent, contractual necessity, legal obligations, and legitimate interests. Consent is obtained for marketing communications via clear opt-in mechanisms. Contractual processing covers order fulfillment and subscription management. Legitimate interests include system security, prevention of abuse, and improvement of user experience.

Sharing and Disclosure

We share data with third-party service providers who assist with payment processing, hosting, analytics, CRM, and email delivery. All partners are contractually bound to confidentiality and data protection standards. We may disclose data to comply with legal processes, prevent fraud, or enforce our Terms of Service. In corporate transactions, user data may be transferred as part of the business assets.

Third-Party Integrations

Our Services may integrate with social media platforms and third-party widgets (e.g., live chat). These integrations may collect data under their own privacy policies. We do not control or endorse the data practices of these external services. We recommend reviewing their privacy statements before interacting.

Retention and Deletion

We retain personal data only as long as necessary to provide Services and comply with legal requirements. After the retention period, data is deleted or anonymized. Backup copies are also purged in line with our data retention schedule. You may request early deletion by contacting us, subject to legal or contractual constraints.

Security Safeguards

Administrative, technical, and physical measures protect your data against unauthorized access, disclosure, or destruction. Measures include encryption (in transit and at rest), access controls, firewalls, and periodic security reviews. Staff training and background checks are part of our security program. Although we strive for robust protection, we cannot guarantee absolute security.

User Controls and Rights

You have the right to access, correct, update, delete, or restrict processing of your personal data under applicable law. You may also object to certain processing activities or request data portability. To exercise these rights, contact. We will verify your identity before fulfilling requests and respond within required timeframes.

Children’s Privacy

Our Services are not aimed at minors under 16, and we do not knowingly collect information from them. If we become aware of data collected from a minor, we will delete it without undue delay. Parents or guardians can request deletion of their child’s data at any time.

International Data Transfers

Data may be transferred to countries outside your residence that may have different data protection laws. We ensure such transfers comply with relevant legal frameworks, utilizing standard contractual clauses or adequacy decisions. Your use of our Services constitutes consent to these transfers. Further details are available upon request.

Changes to This Policy

We may update this Policy periodically to reflect operational, legal, or technological changes. The updated Policy will include a “Last Updated” date. Significant changes will be notified via email or website notice. Continued use of our Services after changes indicates acceptance of the new Policy.